Frequently Asked Questions
What is your cancellation/refund policy?
After your payment is completed and your booking is confirmed, if you cancel your booking 45 or more days before the departure, you will get a 50% refund. If your trip is departing in less than 45 days, the amount is non-refundable. So we highly recommend taking an all-inclusive insurance policy, so you know your investment is secure! For further information regarding cancellation and refund, please contact us through any of the available platforms.
What are the accommodations provided? If I am a solo traveler, will I be charged single supplement?
Our accommodations on most of the tours are on a twin share basis. We believe that accommodations are an integral part a great trip. Our accommodations are good quality hotels, wherever provisional. The type of accommodation depends on the trip and can differ throughout the trip. You can get the exact list of accommodations just before the start of the tour. As a solo traveller, you will be paired up with another participant of the same gender as per your passport information. If you’re not comfortable sharing a room with someone, you also have the choice to pay for a single supplement.
What is the approximate size of groups?
Each trip is carried in small groups which are large enough to keep you engaged and under the radar, and small enough to get individual attention from the guides and discover freely without intimidating the locals. You can expect 12-16 people in your group although the average size is 10. To know about the maximum group sizes, check the individual trip pages. About 60 % to 65 % are females traveling solo.
What are the age restrictions on your tours?
To travel with Reise, you must be at least 18 years of age. To ensure a safe and adventurous trip, we have an upper limit of acceptable age which is 30.
Are flights included in the price?
No, flights are not included in the prices.
What if I limited mobility?
If you have concerns about the suitability of a tour, our expert sales consultants will be able to talk you through the best options for your individual needs.